8 Comments
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Karen Langston's avatar

JB I so with you! How are we letting this happen? We have been slowly conditioned to accept self checkout for years, and it seems to be only getting worse.

When I use a self checkout and something goes wrong, I'll jokingly apologize to the clerk and say, "Sorry, I didn't receive proper employee training."

And when "Karen-Annoyed" shows up, I start asking the important questions: "When do I get my W-2?" or "I'd like to speak to the manager about a raise." Because at this point I'm scanning, bagging, weighing produce, checking prices, troubleshooting technology, and performing quality control on composting produce. Somewhere along the way, the customer became part of the workforce. The only thing missing is an employee discount. Perhaps I need to speak about that with the manager for next time!

JB Booth's avatar

Do it! I love it! I was wondering on my walk this morning how shift that started oh so many years ago has affected our consumerism too…. When you had to ask the grocer for something, it was intentional. Now - stuff just appears in my cart LOL.

Karen Langston's avatar

πŸ˜‚ me too. The clerk will say did you find everything today? Which is silly because they are not going to be able to find me what I really came for. So I just say no so I bought twenty other things. πŸ˜‚

Ginta's avatar

Thank you! So interesting! I never knew this history! And your personal story is actually fun way to remember how close people were used to be back then. Mon taking you to those managers and talking.

JB Booth's avatar

My mom was mortified that she had a thief for a daughter. Today I am very grateful that she modelled for me honesty and consequences for actions. I did give her a run for her money though.

Erica Lucast Stonestreet's avatar

Wow, there's so much in this! Interesting history and also a really good point about the social value of actual interactions. Thanks for the combo. :)

JB Booth's avatar

Thanks, Erica. I love having interactions with people IRL because so much of my life is online. I literally crave talking to people in the grocery store. I'm an introvert so I must be really isolated.πŸ˜‚

Erica Lucast Stonestreet's avatar

I hear you! I'm an introvert but also like spending time with people... just not all the time, I guess. :)